01The problem
A small change becomes an emergency. Quietly.
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Day 1
The caregiver notices
Their client stopped drinking water. Only the caregiver would know.
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Day 3
It goes nowhere
The paperwork has no box for that. And it is in English, their second language.
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Day 9
Then it is an emergency
Days later: the ER. Everyone who could have stepped in never heard.
Illustrative. This is the pattern the research documents.
02How Rung works
Three steps. Thirty seconds.
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The caregiver speaks
Thirty seconds, in their language.
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They check
Rung reads it back. They fix anything wrong.
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The nurse knows
The visit record is done. If something changed, the nurse hears why.
Paperwork A picture that builds A word to the nurse Their own credential
What the nurse sees
Ongoing: drinking. Seen on 3 of the last 3 visits.
New: confusion. First seen Feb 12. Not present before.
Illustrative. Every alert names the observations behind it.
03The blind spot
Today's check-in notices nothing.
Federal law already requires a check-in at every visit. Here is everything it records.
- 1 Type of service
- 2 Individual receiving the service
- 3 Date of service
- 4 Location of service
- 5 Individual providing the service
- 6 Time the service begins and ends
- 7 How the patient is doing
Millions of visits a day. Zero clinical signal.
04Why the caregiver
The caregiver is in the home 10 to 40 hours a week. The nurse visits for thirty minutes.
They notice first. That knowledge dies in a note nobody reads.
Bocquet et al., PLOS One, 2019. Their result, not ours.
The preventable causes announce themselves
| Cause | What they see |
|---|---|
| Dehydration | Drinks left untouched |
| UTI | New confusion, before any other symptom |
| Missed medication | Pills still in the organizer |
| Falls | Unsteadiness. Near-falls. New clutter. |
05In their language
More than a third of this workforce does not work in English.
English out, whatever goes in. A new language is configuration, not engineering.
Three tested on synthetic scenarios. Seven await native review. The app says which.
06How this is different
We do not put a microphone in anyone's home.
Always-on listening is the industry's answer. We think it is the wrong trade.
The always-on device
A device listens to the home all day.
- Records everyone, all the time
- Family reads the transcripts
- The worker is monitored too
The Rung way
The caregiver speaks only when they choose.
- They choose what to report. Nothing is captured ambiently.
- They confirm before anything commits. Read back in their own language.
- Attention only goes up. No path exists to quiet a real concern.
- “A nurse should look.” Never a diagnosis. Never a care decision.
- No worker surveillance. No location. No hours. No score.